Order Tracking

At LILA Fashion International we pride ourselves on prompt delivery. We include tracking information with all orders. Should you misplace or not receive your tracking information, please contact us.


Returns and Exchanges

Items purchased from LILA Fashion International are eligible for exchange or store credit or refund to the original form of payment within 7 days of the date the merchandise was received. Merchandise returned after 7 days of receipt will incur a 15% restocking fee, which will be deducted from your total at the time of your return. Please note returns/exchanges will not be accepted after 14 days. Please note on exchanges for different sizes or colors the purchaser is responsible for shipping charges. All sale items, and final sale items will not be accepted for exchange or return. No exceptions.

In addition, LILA Fashion International has a lifetime repair for any jewelry sold. Should your elastic break we will repair your bracelet free of charge (not including shipping fees). Replacement beads carry an additional cost.

Shipping and Delivery

Items are placed in a gift-bag and shipped via USPS First Class Mail within 1 day of receiving payment if payment is received Monday thru Friday and Saturday at 10:00 a.m. EST. Payments received on Saturday after 10:00 a.m. EST and on Sunday will be processed on Monday. International orders are shipped via USPS First Class International.

Orders placed outside the United States may be liable for custom charges. Please check with your local postal carrier for further information. LILA Fashion International is not responsible for any additional charges.


Coupon Codes

Coupon codes cannot be combined with other promotions. Please make sure to enter the coupon code upon checkout, as orders cannot be adjusted once processed. Coupon codes are not valid for the purchase of gift cards. Coupon code price adjustments will not be made on previous orders. Last call sales merchandise will be excluded from site wide promotions.